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HPE H5AN1E

Oferta HPE H5AN1E.pdf
Hewlett Packard Enterprise 4y PCA 24x7 wCDMR AW DL360 ENT SVC, 4 An(i), 7x24, 4 h, AW DL360 ENT Appliance
953.88548 LEI cu TVA
788.33511  LEI 151.94771 € 174.83203 $
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Descriere HPE H5AN1E

Hewlett Packard Enterprise 4y PCA 24x7 wCDMR AW DL360 ENT SVC. Numărul de ani: 4 An(i), Serviciul de timp (zile x ore): 7x24, Timp de răspuns: 4 h

HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE’s broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure.Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs.Should an incident occur, reducing business impact requires a swift and comprehensive response. A Hewlett Packard Enterprise Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates.HPE Proactive Care Advanced uses Remote Support Technology1 to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.


Specificații tehnice HPE H5AN1E

Numărul de ani 4 An(i)
Serviciul de timp (zile x ore) 7x24
Timp de răspuns 4 h
Produse compatibile AW DL360 ENT Appliance

* Specificațiile tehnice si descrierile pot fi modificate fără preaviz de către producător.

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